![]() ![]() ![]() ![]() ![]() System restore instructions - windows 7 type system restore in the white search box on the windows start menu and select system restore from the results select restore to an earlier date. choose a date from the calendar that is BEFORE you experienced the problem hit ok / restore the computer will start to shut down a restoring settngs box will appear with a status bar when it finishes your computer will restart with the same settings it had on the date you restored to. system restore instructions XP VISTA start menu /all programs / accesories / system tools / system restore select restore to an earlier date. But if something happened with the operating system that is effecting the quicken it might help. It wont do anything if it is the quicken data file that is bad though the above will. otherwise you can try doing a system restore to before you had the problem. first try the ctrl thing and then go to file / file operations / validate if that does not work than try restoring a backup and see if that has the same issues. That should give you a list of any intuit product that you purchased online within the last 3 years with a download button. Sign in with the email address and password XXXXX you used when you purchased it Go to click sign in on the top / manage account If you purchased from Intuit directly you can download again for 3 years. You will need a copy of your original installation cd or download. It should not effect your data but i always recomend making sure that you have a good backup file and even a copy of your data file someplace safe like a flash drive or another folder. Use the following page for instructions and utilities to insure that you get a clean install. If the quicken program has a problem even with no data file open then you need to do whats called a clean install getting rid of all traces of the previous version and reinstalling from the original cd or download If that doesnt work you can either restore a backup or you can try validating the file That should open it in safe mode with no data file. Hold the ctrl button when clicking the icon to open the quicken. you can download and install that from here First make sure that you have it updated to the latest release. ![]()
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